Dashboards Are Dead!
Narratives and Instructions are the Future of Driving Stronger Business Outcomes Introduction If you're logging…
“OCG, The Sales Funnel Supercharger”
Let's say your conversion rate is at a measly 2%. By just applying a tiny…
Surveys Can Mislead Product Managers on Customer Churn
Here’s a startling statistic: according to SurveyMonkey, the average survey response rate is often as…
“Don’t Gamble for Better Retention, Drive Growth With A Laser Guided Missile!”
Put down the dice and pick up your scepter; it’s time to rule your kingdom…
Why AI Just Made Your Data Team Obsolete
Gone are the days of chasing the elusive ROI through an endless desert of data.…
Why Your Grandma’s Advice on Streaming Services Speaks to Business Churn Everywhere
Business 101 often harps on "new customers." Growth! Expansion! More! But did you know that…
Uptime Alone Won’t Wow Modern Customers!
To truly wow modern customers, products and services need to be intuitive, adaptive, and outcome-oriented.…
The Recipe for Doubling Conversion Rates!
Post-XenonView, the app saw its conversion rate not just simmer, but boil over, more than…
“Stop the Churn Inferno!”
OCG isn't about juggling numbers. It’s a dance focused on human-centric outcomes. It's not just…