SaaS Customer Retention Leaps 50%

Customer retention for a SaaS (Software As A Service) company is as crucial as acquiring…

2024: AI Eats Analytics, Universities Are Behind the Curve

Hey there, digital groove-masters and data rockstars! DJ Rob here, spinning a fresh track on…

DJ Rob: XenonLab.ai vs. Google Analytics

True story: I was a DJ in the South Bay Area playing the best tunes…

Harnessing the Future of Customer Experience: XenonLab OCG vs Tealeaf Acoustic

A new-age, AI-driven tool that takes customer insights to the next level by focusing primarily…

Product Led Growth’s New Super Power!

Rather than leaving users to wrestle with features, OCG, presented through the Guide-r report, shines…

Elevating Your Game: Pendo vs. OCG

Pendo, for all its splendor, is still a reflection of the past. It captures data,…

Surveys Can Mislead Product Managers on Customer Churn

Here’s a startling statistic: according to SurveyMonkey, the average survey response rate is often as…

“Don’t Gamble for Better Retention, Drive Growth With A Laser Guided Missile!”

Put down the dice and pick up your scepter; it’s time to rule your kingdom…

Why Your Grandma’s Advice on Streaming Services Speaks to Business Churn Everywhere

Business 101 often harps on "new customers." Growth! Expansion! More! But did you know that…

Uptime Alone Won’t Wow Modern Customers!

To truly wow modern customers, products and services need to be intuitive, adaptive, and outcome-oriented.…