Surveys Can Mislead Product Managers on Customer Churn

Here’s a startling statistic: according to SurveyMonkey, the average survey response rate is often as…

Navigating the Growth Challenges in the Observability Space: An Outcome-Centric Guidance Perspective

Despite the potential value, observability vendors are often grappling with growth challenges Observability, a crucial…

Assessing the $9.7M ROI of XenonView’s Outcome-Centric Guidance (OCG) vs Traditional Observability: A Comprehensive Business Case

Traditional Observability: An Essential, Yet Reactive Approach The roles of IT operations and system management…

The Observability challenge executive leadership

Observability can be a challenge for most executives because their focus and priorities might differ…

How do outcome-centric dashboards contribute to predictability?

An outcome-centric dashboard introduces predictability by focusing on the relationship between key performance indicators (KPIs),…

The Challenges of Measuring Technology Performance Impact on Revenues

As technology continues to evolve and permeate every aspect of modern business, understanding its impact…